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Automotive · Colorado
Follow-up automation for collision repair.
Insurance timelines, anxious customers, and estimates that need chasing.
Where it usually slips
A customer who just had an accident calls whoever answers, and an estimate that goes quiet is hard to tell apart from one that went elsewhere.
Estimates waiting on an insurance decision need steady, low-pressure contact until the customer commits.
Where inquiries arrive
- Phone
- Insurance referrals
- Google search
- Tow-in
- Referrals
Which of these get connected is part of the scope — each one is a separate piece of work.
Worth capturing early
- Vehicle year, make, model
- Insurance or self-pay
- Drivable or needs towing
- Claim number if there is one
- Where the vehicle is now
A form that asks for these is usually the cheapest improvement available — you stop calling back to ask.
Also in automotive
Talk it through for your collision repair business
Tell me where inquiries arrive and what happens to them now, and I'll follow up to arrange a conversation.